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#AskJackD 147: How do you overcome negative feedback?

How do you overcome negative feedback? #AskJackD

Negative feedback from customers isn’t easy to hear, especially in the early days. But as entrepreneurs we need to stop shying away from customer feedback. Instead we need to see it as constructive, as an opportunity for growth. A business’s ability to adapt to and understand the needs of our customers is ultimately what leads to success.

How do you deal with feedback and criticism from your customers? #AskJackD

Do you have a question? Send it through via the comments, Instagram, Facebook or Twitter. Remember to use the hashtag #AskJackD and I’ll answer it for you.


About Jack Delosa

Jack Delosa is an entrepreneur and investor who is changing education. He is the founder and CEO of Australia’s largest education institution for entrepreneurs, The Entourage. He is also an investor in growth companies such as Q-Biotics, Martin Jet Pack (ASX:MJP) and eMerchants (ASX:EML), and founded The Entourage Growth Fund, which invests in upstart businesses. He is one of Australia’s leading entrepreneurs, having been listed in the BRW Young Rich List since 2014.

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